Privacy Policy
Effective May 2026 · Last updated May 2026
1. Introduction
Nutty Adventures ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights as a customer or website visitor.
By using our website or booking our services, you agree to the terms of this Privacy Policy.
2. Information We Collect
We collect the following types of information:
A. Information You Give Us Directly
- Full name
- Email address
- Phone number (if provided)
- Pickup and drop-off locations
- Trip date and time
- Number of passengers
- Vehicle preference
- Trip itinerary details
- Special requests
- Payment information (processed securely by Stripe — we never store your card details on our servers)
B. Information Collected Automatically
- Browser type and version
- Device type (mobile, desktop, tablet)
- Pages you visit on our website
- Time and date of your visit
- IP address (used for security and fraud prevention)
- Referring website
C. Information From Third Parties
- Payment confirmation data from Stripe
- Email delivery data from our email service provider
3. How We Use Your Information
We use your information for the following purposes:
- To confirm and manage your booking
- To send you a booking confirmation and trip details
- To coordinate your trip with our transportation partners
- To process payments securely through Stripe
- To respond to your questions and customer service requests
- To send trip reminders (email only)
- To improve our website and services
- To detect and prevent fraud
- To comply with legal obligations
We do not use your information for unsolicited marketing without your permission.
4. How We Share Your Information
We share your information only in these limited cases:
A. Transportation Partners
We share your trip details (name, pickup location, drop-off, date, vehicle type, passenger count) with our licensed local transportation partners solely to complete your trip. They are not permitted to use your information for any other purpose.
B. Payment Processing
Payment is handled by Stripe, Inc. Your card details are encrypted and processed directly by Stripe. We do not store your credit card information. Stripe's privacy policy can be found at stripe.com.
C. Legal Requirements
We may disclose your information if required by law, court order, or government authority.
D. Business Protection
We may share information to protect the rights, safety, or property of Nutty Adventures, our customers, or the public.
We do NOT sell, rent, or trade your personal information to any third party for marketing purposes. Ever.
5. Data Security
We take reasonable steps to protect your information:
- Our website uses SSL encryption (HTTPS)
- Payment processing is handled by Stripe with bank-level encryption
- We limit access to your personal data to only those who need it to fulfill your trip
- We do not store payment card information
While we take security seriously, no online system is 100% secure. We encourage you to use strong passwords and be cautious about sharing sensitive information online.
6. California Privacy Rights (CCPA)
As a California-based company serving California residents, we comply with the California Consumer Privacy Act (CCPA).
You have the right to:
- Know what personal information we collect about you
- Request deletion of your personal information
- Opt out of the sale of your personal information (we do not sell personal information)
- Not be discriminated against for exercising your privacy rights
To make a request, email us at support@nuttyadventuresca.com with the subject line "Privacy Request." We will respond within 30 days.
7. Cookies & Tracking
Our website may use cookies to:
- Remember your preferences
- Analyze website traffic and usage
- Improve your browsing experience
You can disable cookies in your browser settings at any time. Disabling cookies may affect some website features like the booking form.
We do not use cookies to track you across other websites or sell your browsing data to advertisers.
8. Data Retention
We keep your booking information for up to 3 years for business and legal record-keeping purposes. After that, your personal data is securely deleted. You may request earlier deletion by emailing support@nuttyadventuresca.com.
9. Children's Privacy
Our website and services are not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us at support@nuttyadventuresca.com and we will delete it promptly.
10. Third Party Links
Our website may contain links to third party websites such as event venues, wineries, or attractions. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies before providing any personal information.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Effective Date" at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes means you accept the updated policy.
12. Contact Us
For any privacy questions, data requests, or concerns: